Platform disruption causing intermittent issues

Incident Report for SquaredUp Cloud

Resolved

This incident has been resolved.

Posted Oct 21, 2025 - 06:21 UTC

AWS are continuing to report an issue but the situation is improving. Indexing within Squaredup is now working as normal.

Posted Oct 20, 2025 - 21:21 UTC

We are continuing to work on a fix for this issue.

Posted Oct 20, 2025 - 19:33 UTC

AWS have stated the fix is implemented and they are beginning to see normal service resume

Posted Oct 20, 2025 - 19:20 UTC

AWS are still reporting issues with US-East-1 (https://health.console.aws.amazon.com/health/home#/account/dashboard/open-issues). We are seeing intermittent issues with some features including notifications, indexing and health roll-up.

Posted Oct 20, 2025 - 18:55 UTC

This incident affected: SquaredUp - Web Application and SquaredUp - API.